Jacksonville and Duval County, Florida · Police, jail and criminal-court guide
Jacksonville Arrest Records: Connect the JSO Booking, Police Report and Court Outcome
A Jacksonville arrest can create several separate records. JSO may publish the jail booking and mugshot, the arresting officer may create an incident or arrest report, and the Duval County Clerk may later open a criminal court case.
This guide explains those records directly, including how to find historical bookings, verify identity, request the police narrative, understand bond and release, read the court docket, order certified documents, send inmate mail and resolve missing or inaccurate information.
An arrest record is not proof of guilt. Booking charges are allegations. Prosecutors may decline, reduce or amend charges, and a case can end through dismissal, acquittal or another non-conviction outcome. Verify both identity and court disposition before relying on a record.
Current and historical
JSO searches incarcerated and released inmates.
Jail information
Police records
Main jail
500 E. Adams St., Jacksonville.
Official review
Updated July 31, 2026.
Choose the record that answers your question
JSO CORRECTIONS
Was the person booked?
Use the inmate search for current or historical Duval County custody information, booking photographs, charge entries, booking numbers and release-related details.
Best for: recent arrests, old bookings, mugshots, custody status and inmate identification.
JSO PUBLIC RECORDS
What does the police report say?
Request the incident report, arrest report, probable-cause document or releasable supplements from JSO’s Public Records Unit.
Best for: incident narrative, officer observations, report number and releasable investigative material.
DUVAL CLERK
What happened in court?
Search the criminal docket for formal charges, hearings, amended filings, warrants, pleas, orders, judgments and final disposition.
Best for: filed charges, court dates, dismissal, conviction and certified proof.
Best full-picture method: Find the booking, save the 10-digit booking number and court case number, request the police report only when needed, and verify the final outcome through the Clerk.
How to search current and historical Jacksonville bookings
JSO’s inmate tool is broader than a current jail roster. It is designed to search information about both incarcerated and released inmates, which makes it useful for recent and older Duval County bookings.
Open the JSO Inmate Information Search
Use the official search rather than a mugshot-directory or people-search website.
Begin with the last name
A surname-only search can catch records that use a different middle name, suffix, hyphen, maiden name or first-name variation.
Add the legal first name
Add more information only when the surname returns too many people.
Try known name variations
Test a former surname, maiden name, hyphenated spelling, suffix, nickname or shortened first name.
Open every plausible result
Compare the booking photograph only after checking the birth date, age, booking date and identifiers.
Separate multiple booking events
One person can have several historical Duval County bookings. Confirm the date connected with the incident you are researching.
Save the 10-digit booking number
JSO uses this number for inmate mail and many jail-service transactions. Copy it carefully.
Record each charge and case number
A single booking can contain multiple charges, court cases, warrants or holds.
Continue to the court docket
The booking charge reflects intake information. The Duval Clerk record shows the formal case and later outcome.
What each Jacksonville booking field means
| Field | What it identifies | What it does not prove | What to do next |
|---|---|---|---|
| 10-digit booking number | A specific JSO custody or booking record. | It does not establish the final criminal outcome. | Use it for mail, deposits, account setup and jail questions. |
| Booking date | When the person entered JSO Corrections processing. | It may differ from the incident or arrest date. | Use it to distinguish current and historical bookings. |
| Release date | When that custody episode ended. | Release does not mean dismissal or acquittal. | Search the related criminal court case. |
| Charge | The alleged offense entered during arrest or intake. | It does not prove guilt and may later change. | Compare it with the prosecutor’s filed charge. |
| Case number | The reference used in the court system. | It does not explain the disposition by itself. | Search it in the Duval Clerk CORE system. |
| Bond or purge amount | The amount associated with a releasable charge or court obligation. | Payment of one amount may not resolve another hold. | Confirm every case, warrant and hold before paying. |
| Housing facility | The current or recorded corrections location. | The assignment will remain unchanged. | Confirm before sending legal mail or visiting the lobby. |
| Mugshot | A photograph connected with booking processing. | It is not evidence of guilt or conviction. | Use it only with stronger biographical identifiers. |
Same-name warning: Never send money, publish an allegation or contact an employer based only on a matching name or photograph.
Verify that the Jacksonville record belongs to the correct person
Full legal first and last name match
Middle name, suffix or alias is consistent
Date of birth or age is consistent
Booking date matches the known event
Charge and location fit the known circumstances
Booking or case number matches another official source
Same name, different date of birth
Treat the records as different people unless JSO confirms a data-entry error.
Similar photograph, different identifier
Do not rely on visual resemblance. The official identifiers carry more weight.
Same birth date, different middle name
Check aliases, former names, booking numbers and the criminal court case.
Old address appears elsewhere
An address may be outdated or unrelated. Never use it as the only identity match.
No Jacksonville arrest record found? Follow this order
The arrest occurred very recently
Property inventory, booking, medical screening, identification clearance and cell assignment may still be underway.
The name was entered differently
Search the surname alone and test aliases, maiden names, suffixes and spelling variations.
The person was released
JSO’s search includes historical released-inmate information, but search with fewer fields and the correct booking period.
The person was transferred
The person may now be in state, federal, juvenile or another county’s custody.
A court case appears without current custody
The person may be released, on bond or associated with an older case.
The record is restricted
Juvenile, sealed, expunged, confidential and legally protected information may not appear publicly.
Useful jail-information call script
“I am trying to confirm the booking status of [full legal name], date of birth [date]. The arrest may have occurred on [date]. I have booking number [number] or case number [number]. Can you confirm whether the person is currently held, released or transferred?”
Jail and inmate information
JSO non-emergency
What happens during Jacksonville jail processing?
Arrival at the Pretrial Detention Facility
An arrested individual is brought to the jail for intake and identification.
Property inventory
Personal property is documented and secured according to Corrections procedures.
Booking and identity clearance
Corrections creates the booking record and completes the available identification checks.
Medical screening
Medical and safety needs are reviewed before regular housing or release processing.
Cell or facility assignment
The person is assigned according to custody, medical, safety and operational requirements.
Bond, court or continued detention
Release depends on the charges, bond, purge, court orders and any additional warrants or holds.
Release processing
After clearance, Corrections processes the inmate for release. Actual release time can vary.
Why a record may change: JSO states that intake processing must be completed before release or visitation is considered. Housing and release times can vary after identification, medical, court and operational review.
Jacksonville and Duval County corrections facilities
| Facility | Address | Published function | Family action |
|---|---|---|---|
| John E. Goode Pretrial Detention Facility | 500 E. Adams St., Jacksonville, FL 32202 | Houses pretrial, federal, juvenile, state and county-sentenced inmates. | Use for jail information, bonds, limited property pickup and authorized facility business. |
| Community Transition Center | 451 Catherine St., Jacksonville, FL 32202 | Houses county-sentenced men and women in work furlough, substance-abuse treatment and inmate-worker programs. | Confirm placement before sending authorized facility mail. |
| Jacksonville Re-Entry Center | 1024 Superior St., Jacksonville, FL 32254 | Supports re-entry and pretrial-related operations. | Use the assigned program contact rather than the main jail for program questions. |
| Montgomery Correctional Center | 4727 Lannie Road, Jacksonville, FL 32218 | Houses county-sentenced and some sentenced male and female inmates. | Confirm that the person is housed there before mailing authorized material. |
John E. Goode jail information
Community Transition Center
7 a.m.–10:45 p.m.: 904-630-2856
10:45 p.m.–7 a.m.: 904-630-2860
JREC main number
Corrections ADA coordinator
ADACoordinatorDOC@jaxsheriff.org
How to request a Jacksonville arrest or incident report
JSO Public Records Unit
Jacksonville Sheriff’s Office
Attn: Public Records Unit
501 E. Bay Street
Jacksonville, FL 32202
Attn: Public Records Unit
501 E. Bay Street
Jacksonville, FL 32202
Public Records contact
Phone: 904-630-2209
Custodian of Records: Brandi Goff
Four ways to request the record
Online
Submit and track the request through JSO’s public-records system.
Telephone
Call 904-630-2209 for the Public Records Unit.
Written request
Mail the request to the Public Records Unit at Police Headquarters.
In person
Visit Police Headquarters or one of JSO’s six district locations.
Information that makes the request more precise
Full legal name of the arrested person
Date of birth when known
Date and approximate time of the incident
Street address or location
Police report or event number
10-digit jail booking number
Duval court case number
Exact document types requested
Documents to identify by name
Incident or offense report
The primary police record describing the reported occurrence and initial response.
Arrest or probable-cause report
The record stating the asserted basis for arrest when maintained and publicly releasable.
Supplemental reports
Additional reports prepared after the initial incident, subject to exemptions and redaction.
Copy-ready JSO records request
Under Florida public-records law, I request an electronic copy of the releasable incident report, arrest report, probable-cause document and releasable supplemental reports concerning [full legal name], date of birth [date if known], for the incident occurring on or about [date] at [location]. Known identifiers include police report number [number], 10-digit booking number [number] and Duval County case number [number]. Please notify me before processing if the estimated charge will exceed $[amount].
Counter-service limit: JSO states that its headquarters public counter and district locations can process routine requests that require less than 30 minutes. Broader requests should be submitted through the Public Records Unit.
Florida email warning: Email addresses sent to a public agency can themselves become public records. JSO advises using telephone or written correspondence when a requester does not want to transmit an email address.
How to check what happened after a Jacksonville arrest
Open Duval County CORE
Use the Clerk’s court-record system for the live criminal docket.
Search the case number first
A court case number is more precise than a name and reduces same-name mistakes.
Search by legal name when no case number is available
Begin with the first and last name, then narrow by date range or case type.
Confirm the case division
Distinguish felony, misdemeanor, criminal traffic and other case categories.
Locate the formal charging document
The prosecutor’s information or other charging filing may differ from the original booking charge.
Read docket events in date order
Review hearings, motions, continuances, warrants, pleas, orders and trial events.
Find the final disposition
Look for dismissal, nolle prosequi, acquittal, adjudication, withholding of adjudication, judgment or sentencing.
Order certified proof when needed
A court, employer, licensing agency or immigration matter may require a certified document rather than a screenshot.
| Term | Plain-language meaning | What to confirm |
|---|---|---|
| Pending | The case has not reached a final disposition. | Check the newest docket entry and next hearing. |
| Information filed | The prosecutor filed formal charges. | Read each count because it may differ from booking. |
| Nolle prosequi | The prosecutor declined to continue the identified charge at that time. | Check which counts and defendants the filing covers. |
| Dismissed | The court dismissed a charge or case. | Determine whether every count was dismissed. |
| Adjudication withheld | The court withheld a formal adjudication under the circumstances shown. | It is not the same as a dismissal. |
| Adjudicated guilty | The court entered a judgment of guilt. | Review the judgment and sentence. |
| Closed | The case is no longer shown as active. | Closed alone does not explain the outcome. |
Duval County criminal court record costs
| Service | Published fee | Practical use |
|---|---|---|
| Standard-size photocopy | $1 per page | Ordinary paper copy of a court document. |
| Oversized photocopy | $5 per page | Public records larger than 14 by 8.5 inches. |
| Certified copy | $2 per instrument | Formal proof carrying Clerk certification. |
| Record search | $2 for each year searched | When Clerk staff must perform a year-by-year search. |
| Exemplified certificate | $7 | When an institution specifically requires exemplification. |
| Sealing or expungement of court file | $59 | Clerk processing after the appropriate legal filing or order. |
| Partial-payment plan | $25 one-time processing fee | Administrative setup for an eligible payment plan. |
| Restitution disbursement | $3.50 per payment | Clerk processing of restitution payments. |
Electronic certified copy ordered online
$2 certification
The statutory certification charge for the electronic document.
$6 processing fee
Vendor processing charge for an online eCertified document.
3.5% card fee
Nonrefundable service charge on credit-card payments.
- The purchased eCertified document becomes available for immediate download.
- The email download link remains available for 30 days.
- The document contains an electronic stamp, seal and unique authentication code.
- The recipient can verify it through the cover-page link or QR code.
- After downloading, the purchaser may print multiple copies without buying another certification.
In-person or mailed certification
- An eCertified document emailed after an in-person or mailed request carries the $2 certification fee.
- A requested paper copy adds $1 per page.
- In-person payments may be made by cash, money order, cashier’s check, certified check or credit card.
- Personal checks are not accepted by the Clerk.
- Mailed payments must use a money order, cashier’s check or certified check payable to the Duval County Clerk of Courts.
Duval County Clerk of Courts
Attn: Respective Clerk Department
501 W. Adams Street
Jacksonville, FL 32202
501 W. Adams Street
Jacksonville, FL 32202
Free-copy warning: Certain indigent parties, domestic-violence petitioners and qualifying government agencies may be entitled to free certified copies. Contact the appropriate department before paying because online fees are not refunded merely because the buyer later establishes free-copy eligibility.
How Jacksonville warrant information differs from arrest records
An arrest record documents a past or current booking. A wanted-person listing indicates that JSO is seeking an individual connected with an active warrant or wanted case displayed by the agency.
Search JSO’s Wanted page
Review the name, photograph, alleged offense and available identifying information.
Compare more than the name
A common name can produce a mistaken identification.
Do not approach the person
JSO expressly warns users not to confront wanted individuals.
Provide location information safely
Call JSO non-emergency at 904-630-0500 or use the displayed tip process.
Use Crime Stoppers for stronger anonymity
First Coast Crime Stoppers accepts anonymous tips at 1-866-845-TIPS.
Safety rule: Do not follow, confront, photograph at close range or attempt to detain a wanted person. Call 911 for an immediate emergency.
Jacksonville cash bond and purge payment rules
Payment location
Public reception area of the John E. Goode Pretrial Detention Facility, 500 E. Adams Street.
Cash-bond amount
The full bond amount must be provided unless the court or another authorized process states otherwise.
Payable to
Certified checks, cashier’s checks and postal money orders must be payable to the Office of the Sheriff.
Published cash-bond payment methods
Cash
Certified check drawn on a local bank
Cashier’s check drawn on a local bank
United States Postal Money Order
Verification requirement: Local-bank certified and cashier’s checks are subject to verification. Do not assume that every check or money order will be accepted without review.
Confirm every charge and hold
One cash bond may not resolve another case, warrant, no-bond charge or outside-agency hold.
Use the exact booking number
Verify that the payment will be credited to the correct person and custody event.
Ask whether the person is otherwise releasable
Another jurisdiction or court order can prevent release after payment.
Bring the required payment and identification
Call the jail first when payment details are unclear.
Keep the receipt
Save the payment time, amount, case number, booking number and receipt.
Wait for physical release confirmation
Release time varies after clearance, paperwork and property return.
Payment scam warning: Do not pay a supposed officer or court employee using a gift card, cryptocurrency or personal payment account. Independently call JSO or the Clerk using the published number.
How Jacksonville inmate video visits work
No ordinary in-person visitation: JSO states that inmates are allowed video visitation with approved persons. The inmate initiates the video call to a visitor registered through GettingOut.
Create a GettingOut account
Use accurate personal information so the account can be verified.
Upload identification
The provider requires an ID upload for visitor verification.
Wait for account approval
A visitor becomes eligible to receive inmate video calls after approval.
Use the same account for messaging
JSO states that GettingOut also supports inmate tablet messaging.
Confirm current custody
Do this before adding money or expecting a call because an inmate may be released or transferred.
Follow monitoring and conduct rules
Jail communications are subject to facility safety, security and disciplinary rules.
Jacksonville personal mail, legal mail and publication rules
Since October 1, 2024, ordinary personal mail sent through USPS is routed to JSO’s outside processing center. It is scanned and uploaded to the inmate tablet system.
Ordinary personal mail address
Jacksonville Sheriff’s Office – Duval, FL
Inmate’s Name, 10-Digit Booking Number
P.O. Box 247
Phoenix, MD 21131
Inmate’s Name, 10-Digit Booking Number
P.O. Box 247
Phoenix, MD 21131
Required information
Inmate’s exact name
Correct 10-digit booking number
Sender’s full name
Sender’s complete return address
Do not send these to the personal-mail processing center
Legal mail
Legal mail continues to the facility where the inmate is housed.
Authorized publications
Magazine, newspaper and periodical subscriptions continue to the housing facility under facility rules.
Publisher paperback books
Authorized paperback books from publishers continue to the inmate’s housing facility.
John E. Goode legal and authorized-publication address
Inmate’s Name and Jail Number
Pretrial Detention Facility
500 E. Adams Street
Jacksonville, FL 32202
Pretrial Detention Facility
500 E. Adams Street
Jacksonville, FL 32202
Do not mix mail types. Sending privileged legal mail to the personal scanning center can interfere with the legal-mail process. Sending ordinary personal correspondence directly to the jail may also cause delay or rejection.
How to fund Jacksonville inmate phone and commissary accounts
Phone account
JSO directs users to OffenderConnect or telephone deposits at 1-877-650-4249.
Commissary account
JSO directs users to InmateDeposits or telephone deposits at 1-866-345-1884.
Deposit verification checklist
Confirm the inmate is still in JSO custody
Use the exact name shown by JSO
Enter the correct 10-digit booking number
Confirm whether the money is for phone or commissary
Review provider fees before submitting
Save the receipt and transaction number
Phone and commissary are separate accounts. Adding money to one service may not make it available for the other.
What to do when a Jacksonville record is inaccurate
| Error | Likely office | Evidence to prepare |
|---|---|---|
| Wrong jail identity or booking data | JSO Corrections | Government ID, booking number and exact disputed field. |
| Wrong police-report information | JSO Records or responsible investigative unit | Report number, supporting documents and the disputed passage. |
| Wrong court docket entry | Duval County Clerk of Courts | Court case number, filed order and exact docket entry. |
| Wrong Florida criminal-history entry | Florida Department of Law Enforcement | Fingerprints, certified disposition and Personal Review materials. |
| Third-party mugshot page | The third-party publisher after official correction | Corrected record, certified disposition or sealing order. |
Save the incorrect page
Record the URL, screenshot, booking number, case number and date viewed.
Identify the source agency
Determine whether JSO Corrections, JSO Police Records, the Clerk or FDLE controls the disputed field.
Obtain the controlling document
Use a certified disposition, court order, identity document or official agency correspondence.
Request correction from the source
A private search website cannot amend the official government record.
Follow up with downstream publishers
After the official source is corrected, provide the corrected document to third-party databases.
Jacksonville sealing and expungement process
Dismissal does not automatically erase the record. The JSO booking, police record, Clerk case and FDLE history remain subject to Florida law unless an eligible person obtains the required relief.
Review Florida eligibility
Eligibility depends on the offense, court disposition, prior record and previous sealing or expungement.
Obtain certified case documents
Order certified dispositions and other required records from the Duval County Clerk.
Apply to FDLE
Complete the Certificate of Eligibility application, fingerprints, supporting documents and required payment.
Receive the FDLE decision
A Certificate of Eligibility permits the person to petition; it does not seal or expunge the record.
File in Duval County court
Submit the petition, affidavit, FDLE certificate and proposed order according to the applicable process.
Obtain the judge’s order
Relief is not automatic. The court decides whether to grant the petition.
Confirm agency processing
Verify that the Clerk, JSO and FDLE processed the signed order as required.
Duval Clerk fee: The Clerk’s general fee schedule currently lists $59 for sealing a court file or expungement of a record. This is separate from FDLE, fingerprinting, certified-copy or attorney costs.
Legal-information notice: Some offenses and prior histories prevent eligibility. Obtain advice from a Florida-licensed attorney for a specific case.
Jacksonville arrest, jail and court contacts
| Office | Contact | Use it for |
|---|---|---|
| Emergency services | 911 | Immediate threats, emergencies or active dangerous situations. |
| JSO non-emergency | 904-630-0500 | Non-emergency police service and wanted-person information. |
| JSO general information | 904-630-7600 | General agency routing. |
| Jail and inmate information | 904-630-5760 | Custody, housing, release and jail-processing questions. |
| JSO Public Records | 904-630-2209 | Police, arrest, offense and agency records. |
| Victim Advocates | 904-630-1764 | Victim assistance and service referrals. |
| Corrections ADA Coordinator | 904-630-5765 | Corrections-related disability accommodation requests. |
| First Coast Crime Stoppers | 1-866-845-TIPS | Anonymous crime or wanted-person tips. |
John E. Goode Pretrial Detention Facility
Main Jacksonville jail
500 E. Adams Street
Jacksonville, FL 32202
Jacksonville, FL 32202
Jail information: 904-630-5760
Lobby-access limits: The public lobby is not an ordinary visitation area. JSO lists access for attorney visits, court-ordered business, bond payment, limited inmate-property pickup and notary services during published business hours. Call before traveling.
Jacksonville arrest-record questions answered
How do I find a recent Jacksonville arrest?
Use JSO’s official inmate search and begin with the last name. Confirm the booking date, birth date or age, photograph and 10-digit booking number.
Can I find an old Jacksonville booking?
Yes. JSO states that the search includes both current and historical information about incarcerated and released inmates.
Does a Jacksonville mugshot prove guilt?
No. It only documents a booking event. Check the Duval court docket for the filed charge and final outcome.
How do I obtain the Jacksonville arrest report?
Submit a request to the JSO Public Records Unit. Include the person’s full name, date, location, report number, booking number and exact documents requested.
Why is a person missing from the inmate search?
Booking may still be underway, the name may be recorded differently, the person may have been released or transferred, or the record may be restricted.
Where do I check the criminal court outcome?
Use the Duval County Clerk CORE system. Search by case number when available and locate the final dismissal, judgment, verdict or sentencing document.
How much is a certified Duval court document?
Certification is $2 per instrument. Online electronic certification adds a $6 processing fee and a 3.5% credit-card service fee.
Does Jacksonville allow in-person jail visits?
No ordinary in-person visitation is offered. Approved visitors receive inmate-initiated video calls through a verified GettingOut account.
Where do I mail a letter to a Jacksonville inmate?
Send ordinary personal mail to Jacksonville Sheriff’s Office – Duval, FL, inmate name and 10-digit booking number, P.O. Box 247, Phoenix, MD 21131.
Can a Jacksonville arrest be sealed or expunged?
Possibly, depending on Florida eligibility rules. Obtain certified dispositions, apply to FDLE and then petition the Duval County court. Relief is not automatic.