Connect a Palm Beach County Jail Booking With the Correct Court Case
Finding a Palm Beach County mugshot or booking is only the first step. Families, defendants, victims and record researchers also need to verify the person, understand each charge, check bond, locate the detention facility and determine what the prosecutor and court did afterward.
This guide places the important PBSO and Clerk procedures inside one page—including inmate contacts, intake steps, bond options, jail fees, postcard rules, visitation requirements, report requests, court-copy charges and sealing instructions.
3228 Gun Club Road, West Palm Beach.
38811 James Wheeler Way, Belle Glade.
Monday–Friday, 8 a.m.–5 p.m.
Choose the record that answers your question
Use the inmate search and Inmate Records for the booked name, jacket number, booking number, current charges, bond, detention facility and visiting information.
Request the police or incident report from the agency whose deputy or officer created it. PBSO Central Records handles reports created by PBSO.
Search the criminal case for filed counts, hearings, court dates, motions, orders, pleas, judgments, sentencing and final disposition.
How to search the Palm Beach County jail booking database
What each Palm Beach County inmate field means
| Field | What it identifies | What it does not prove | What to do next |
|---|---|---|---|
| Booked name | The name used in the Corrections booking record. | It does not eliminate same-name risk. | Use the exact format for mail, bond and account services. |
| Jacket number | A person-level identifier used by PBSO Corrections. | It does not identify a single court case. | Use it when calling, sending mail or depositing funds. |
| Booking number | The identifier for a particular jail intake. | It does not prove that all booking charges were prosecuted. | Use it for bond, release and booking-specific questions. |
| Booking date | When the person entered the county booking process. | It may differ from the incident or arrest date. | Use it to separate current and older custody events. |
| Arresting agency | The law-enforcement agency responsible for the arrest. | It does not mean PBSO owns the police report. | Request the incident narrative from the named agency. |
| Charge | The allegation entered during arrest or intake. | It is not a conviction or necessarily the final filed charge. | Compare it with the information or complaint filed in court. |
| Bond | The current bond entry associated with a charge. | One payable amount may not clear another charge or hold. | Call Inmate Records before paying. |
| Facility | The detention center currently associated with the inmate. | Housing can change after classification or transport. | Confirm the location before traveling or scheduling services. |
| Release status | The booking may be in a release stage or already closed. | Release does not mean dismissal or acquittal. | Wait for confirmed physical release and check the court case. |
| Mugshot | A photograph taken during the booking process. | It does not establish guilt or final disposition. | Use it only with stronger identifiers. |
No Palm Beach County inmate record found? Follow this order
What happens during Palm Beach County jail intake and release?
Palm Beach County jail locations, capacity and contacts
| Facility | Address and phone | Published operating details | Family action |
|---|---|---|---|
| Main Detention Center |
3228 Gun Club Road West Palm Beach, FL 33406 561-688-4401 |
Published capacity: 2,166 beds. Houses high-risk, federal, medical, mental-health, adult, juvenile and special-management populations. | Confirm the exact location and release status before traveling. |
| West Detention Center |
38811 James Wheeler Way Belle Glade, FL 33430 561-712-2971 |
Published capacity: 998 beds. Houses minimum, medium and maximum custody levels and provides education, substance-abuse and reentry programming. | Do not confuse the detention center with the separate West County Video Visitation Center. |
Administration: 561-688-4400
Classification: 561-688-4452
Inmate Records: 561-688-4340
Programs: 561-688-4508
Shift supervisors: 561-688-4431
Inmate Records/Information: 561-688-4358
Property: 561-688-4386
PBSO general: 561-688-3000
How Palm Beach County cash, surety and card bonds work
PBSO accepts the full bond amount by cash, money order or certified check payable to Palm Beach County Sheriff. Personal checks are not accepted.
A licensed bail-bond agent may post a surety bond. The agent normally charges a nonrefundable fee and may require collateral or a promissory agreement.
The county publishes an approved payment option by phone or online. The transaction requires the full booked name, jacket number and booking number.
Payment location codes
Published pay-location code: 7020
Published pay-location code: 7021
Registration, locations, identification and visit rules
Palm Beach County uses video visitation for inmates housed at both detention centers. A visitor may use either public visitation center, subject to scheduling and availability.
West Palm Beach, FL 33411
Belle Glade, FL 33430
Before the scheduled visit
Important PBSO visitation rules
- Visits are monitored and may be recorded.
- No late entry is permitted after the scheduled start.
- Adults must present valid government-issued identification for every visit.
- A maximum of three visitors, including children, may participate in one visit.
- A visitor who appears under the influence of alcohol or drugs will not be permitted.
- Keys and a wallet are the only personal items generally permitted inside the visitation center.
- Facility dress-code, behavior and security rules apply at both visitation locations.
Palm Beach County inmate mailing addresses and postcard rules
Jacket Number and Cell Assignment
P.O. Box 24716
West Palm Beach, FL 33416
Jacket Number and Cell Assignment
P.O. Box 1450
Belle Glade, FL 33430
Ordinary personal-mail requirements
How legal and outgoing mail is handled
Property staff open and search incoming mail for contraband.
Outgoing inmate mail is marked to identify that it came from a correctional facility.
Legal mail is opened and searched in the inmate’s presence rather than treated as ordinary correspondence.
Depositing money and understanding Palm Beach County jail deductions
Access Corrections lobby kiosks
Family and friends may deposit money through Access Corrections kiosks located at the Main Detention Center release lobby, the Video Visitation Center and the West Detention Center visitation lobby.
Cash, credit cards and debit cards.
$5, $10, $20, $50 and $100 bills.
$4.50 convenience fee deducted from the deposited amount.
Identifiers required before depositing
Published booking and subsistence charges
PBSO states that a booking fee is assessed to help offset intake costs.
PBSO states that the Property Section deducts a daily subsistence charge from inmate funds.
Who can call, published rates and account setup
| Call type | Published rate | Practical note |
|---|---|---|
| Local collect | $2.55 for the first minute, then $0.05 per additional minute | The receiving line must be able to accept collect calls. |
| In-state long distance | $2.10 for the first minute, then $0.35 per additional minute | Rates can make longer calls expensive. |
| Interstate collect | $0.25 per minute | The receiver pays through the collect-call arrangement. |
| Interstate debit | $0.21 per minute | The inmate uses available debit or account funds. |
How to request an arrest report, video or local background record
PBSO Central Records is the main repository for Sheriff-created police records, including criminal, informational and accident reports, audio and video reproductions, local background checks, police letters of clearance and adoption letters.
West Palm Beach, FL 33406
Monday–Friday, 8 a.m.–5 p.m., excluding holidays.
The office is cashless and accepts credit/debit card or check.
Attn: Central Records
3228 Gun Club Road
West Palm Beach, FL 33406
Include these details to reduce delay
Why part of a report may be removed
- The investigation remains active.
- The record contains victim, witness or confidential personal information.
- Juvenile or medical material is legally restricted.
- Audio or video requires review and redaction.
- The requested material belongs to a municipal police department or another agency.
- The request is too broad and requires extensive staff or technology resources.
How to determine what happened after the arrest
Palm Beach County eCaseView provides free public searching of civil, criminal and traffic court records. Public access does not require registration, although some restricted documents or search options require an authorized account.
| Term | Plain-language meaning | What to confirm |
|---|---|---|
| Pending | The case has not reached a final disposition. | Review the newest docket entry and next court event. |
| Information filed | The prosecutor filed formal criminal charges. | Read every filed count and later amendment. |
| Nolle prosequi | The prosecutor announced that the charge would not be pursued at that time. | Identify which defendant and count the notice covers. |
| Dismissed | A charge or case was dismissed. | Determine whether every count was dismissed. |
| Adjudication withheld | The court withheld formal adjudication under the circumstances shown in the case. | It is not a dismissal; review the plea and sentence. |
| Adjudicated guilty | The court entered a judgment of guilt. | Review the judgment, sentence and count number. |
| Acquitted | The person was found not guilty of the count resolved by the verdict. | Check whether another count remained. |
| Closed | The Clerk system no longer treats the case as active. | Find the actual document explaining how the case ended. |
205 North Dixie Highway
2nd Floor, Room 2.2300
West Palm Beach, FL 33401
Monday–Friday
8 a.m.–4 p.m.
Closed on designated holidays.
Palm Beach County criminal court record fees
| Service | Published fee | Important detail |
|---|---|---|
| Standard copy | $1 per page | Applies to records up to 8.5 by 14 inches. |
| Certification | $2 per instrument | Certification is added to the ordinary page-copy cost. |
| Authentication cover page | $1 | Contains the unique code and QR authentication information. |
| Electronic certification | $8 per document | Includes the $2 statutory certification and $6 service fee; page-copy fees also apply. |
| Electronic payment processing | 3.5% | Applies to credit/debit cards, Google Pay and Apple Pay. |
| Authenticated or exemplified certificate | $7 | Copy and certification fees may also apply. |
| Name search | $2 per name per year | Use when staff must perform the search. |
| Larger-than-standard copy | $5 per page | Applies to copies larger than 8.5 by 14 inches. |
| Seal or expunge record | $42 | Separate FDLE, fingerprinting and packet charges may also apply. |
Mail-copy postage charges
$1.50 postage
$4.50 postage
$9.50 postage
Calculated when requested
How electronic certified documents work
- Find the viewable document in eCaseView.
- Add it to the E-Certify shopping cart.
- Pay the copy, certification, service and processing fees.
- Download the secure document after checkout.
- Use the unique code, clickable authentication link or QR code to verify authenticity.
- Only redacted documents viewable in eCaseView can be ordered through the online service.
How to verify a possible Palm Beach County warrant
Do not use an administrative number during an emergency.
Call 911 when immediate police, fire or medical response is needed.
What to do when an arrest or court record is wrong
| Incorrect information | Record holder | Prepare before contacting |
|---|---|---|
| Booked name, jacket or booking identity | PBSO Inmate Records | Government ID, jacket number, booking number and exact disputed field. |
| Arrest or incident-report information | PBSO Central Records or the arresting police department | Report number, official documents and a precise explanation. |
| Court docket or document indexing | Palm Beach County Clerk | Case number, docket entry and signed court order when applicable. |
| Florida statewide criminal history | Florida Department of Law Enforcement | Fingerprints, Personal Review result and certified disposition documents. |
| Third-party mugshot page | Third-party publisher after the official record is verified | Certified disposition, correction confirmation or sealing/expungement order. |
How Palm Beach County sealing and expungement works
Florida sealing and expungement is not automatic when an arrest is dismissed. Eligibility depends on the charge, disposition, prior record and the type of relief requested.
P.O. Box 3544
West Palm Beach, FL 33402-3544
Ask about the petition packet, filing location, payment and hearing process.
Track release, transfer and court activity
VINE is a free, anonymous notification service that can alert registered users when an inmate housed in a PBSO detention facility is released, transferred or escapes.
E-Notify provides free text or email reminders about upcoming criminal court events. It supplements—but does not replace—the official docket or formal court notice.
Where to get in-person Palm Beach County criminal record help
| Location | Address | Useful for |
|---|---|---|
| Main Courthouse | 205 N. Dixie Highway, West Palm Beach, FL 33401 | Full court services; criminal inquiries are in Room 2.2300. |
| North County Courthouse | 3188 PGA Boulevard, Palm Beach Gardens, FL 33410 | Branch court and Clerk services. |
| Royal Palm Beach Branch | 200 Civic Center Way, Suite 400, Royal Palm Beach, FL 33411 | Selected Clerk services closer to western communities. |
| South County Courthouse | 200 W. Atlantic Avenue, Room 1S-124, Delray Beach, FL 33444 | South-county court and Clerk services. |
| West County Courthouse | 2950 State Road 15, Room S-100, Belle Glade, FL 33430 | Court and Clerk services for western Palm Beach County. |
Palm Beach County Main Detention Center
The Main Detention Center, Corrections administration and PBSO headquarters are located in the Gun Club Road complex in West Palm Beach.
How this Palm Beach County guide was researched
The procedures and figures above were extracted from PBSO booking, inmate-management, facility, property, commissary, phone, visitation, Central Records and public-records materials, together with Palm Beach County Clerk criminal court, eCaseView, copy-fee, E-Certify and sealing instructions.
Intake, detention facilities, contacts, bond, release, mail, deposits, calls and visitation.
Central Records address, hours, payment methods, request rights and report-request preparation.
eCaseView workflow, criminal contacts, locations, fees, certification and expungement warnings.
Palm Beach County arrest-record questions answered
How do I search for someone arrested in Palm Beach County?
Use the PBSO booking search. Begin with the surname, then verify the booked name, date of birth, jacket number, booking number, booking date, charges and detention center.
What number should I call for current inmate information?
Call PBSO Inmate Records at 561-688-4340. Prepare the full booked name, date of birth, jacket number, booking number and arrest date.
Why is a new arrest not appearing online?
The person may still be completing paperwork, fingerprints, medical screening, photographs, classification or database entry. Search again with fewer fields or call Inmate Records.
How do I know whether the inmate is at the Main or West Detention Center?
Check the facility shown in the live booking result and confirm with Inmate Records. Housing and facility assignments may change.
Does the jail booking show the final criminal charge?
Not necessarily. The prosecutor may decline, reduce, add or amend charges. Search eCaseView for the formal charging document and final disposition.
How can I request the arrest report?
For PBSO-created reports, submit a GovQA request, visit Central Records at 2195 Southern Boulevard, call 561-688-3140 or mail the request to PBSO Central Records at 3228 Gun Club Road.
Do I have to give my name when requesting a PBSO public record?
No. PBSO states that Florida law does not require the requester to identify themselves, explain the purpose or submit the request in writing.
What information is needed to post bond?
Confirm the full booked name, jacket number, booking number, every charge, every bond amount and any outside hold. Credit or debit transactions require the facility payment-location code.
Can an inmate use their own property money for bond?
Yes. PBSO states that an inmate with sufficient money in property can notify a deputy during intake and sign the required bond receipt.
Can I send a letter inside an envelope?
Ordinary incoming correspondence must generally be sent as a postcard. Letters inside envelopes are returned. Privileged legal mail follows separate rules.
What size postcard can I send?
The postcard must be at least 3.5 by 5 inches and no larger than 4.25 by 6 inches. Use black or blue ink and include the full booked name, jacket number and cell assignment.
How much is the inmate-money kiosk fee?
PBSO publishes a $4.50 convenience fee. The fee is deducted from the amount deposited into the inmate’s account.
Can a Palm Beach County inmate receive telephone calls?
No. Inmates cannot receive incoming calls. They may make outgoing calls from the housing unit using the available collect or debit system.
Where are Palm Beach County video visits conducted?
Visitors may use the Central Video Visitation Center at 9620 Weisman Way in West Palm Beach or the West County Video Visitation Center at 2890 State Road 15 in Belle Glade.
How early should I arrive for a video visit?
Check in at least 15 minutes before the scheduled start. PBSO does not permit late entry.
How much is a Palm Beach County court-record copy?
Standard copies are $1 per page. Certification is $2 per document, and the required authentication cover page costs $1.
How much is an electronic certified court document?
The Clerk publishes an $8 per-document electronic certification charge, plus page-copy charges and a 3.5% processing fee for electronic payments.
Can I still obtain records after a case is expunged?
The Clerk states that it cannot provide case information or document copies after expungement. Order all certified documents you may need before the final order is processed.